Sun sets

I can't believe that after two years of subscription with Sun Cellular, here I am again, blogging about how inefficient its people are. 

My line got cut two days ago, and today, I settled my account. In the past, it has always been possible to reconnect the line few moments after I had settled my bill. But this time, lo and behold, those freakin people told me that it can't be done. 

Apparently, I exceeded my credit limit (who would have thunk it? Haha) and it cannot be reconnected without settling half of its price. E di syempre na-shock naman ako. Their agent called me five days ago (May 1) informing me that the only amount I had to settle was Php380.00. But no, when I talked (more like argued and shouted, hehe) to the person in the Sun shop as well as to the person in their freakin inefficient hotline, I was supposed to pay Php1,500.00!!! 

Hello! From less than five hundred to more than 1,500? That was too much. Aside from the fact that I was never informed until I was there falling in line to pay up. Grrr. Eh di syempre, as usual, nakarinig sila sakin. Tsk tsk. Some companies really do have to improve their customer relations, especially for those that have been with them for more than two years now (ehem).

Hay nako, now I'm beginning to think renewing my phone line contract for another two years was a damn stupid mistake. The sun really did set down on me this time. Argh.

(Good thing I bumped into Nico after this freakin ordeal. We chatted over dinner which just saved my freakin day. Thanks Nico! Plus I had a tip from him as to who to contact with regard to our new Macs, yey!!! ;p)